Returns & Exchanges
At The Tib Bar Guy, we stand behind our training equipment and offer a 30-day return window for items in original condition. If you aren't satisfied with your purchase, we'll help you find the right gear or provide a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the equipment in its original packaging, ensuring all hardware, components, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a carrier of your choice to send the package back to our distribution center for inspection.
Receive Your Refund
Once our team verifies the condition of the return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing